Got Questions for Aristocrats Bows N Ties?
A: We accept all major credit cards and paypal payments.
A: You will receive an email once your order ships with a tracking number (if available). If you have not received an email by the next day of placing an order please check your spam/junk folder or contact us at info@aristocratsbowsnties.ca
A: All our product pictures are high resolution with a zoom option which allows for viewing up close. However, we do understand that sometimes customers want to be 100% sure they get an exact match. What you can do is contact us info@aristocratsbowsnties.ca with the product names you are interested in and you can also then mail us a color swatch and we will gladly get back to you with the items which match.
A: Contact us at info@aristocratsbowsnties.ca as soon as possible and if your order has not yet been shipped we will gladly update your order.
A: You will be sent a tracking number (if available) via email when your order ships and instructions on how to track the status of your order.
A: Please contact us immediately at info@aristocratsbowsnties.ca if you have not yet received your tie in the specified time.
A: Please contact us immediately at info@aristocratsbowsnties.ca once you receive your order and you find an item is missing.
A: Please contact us immediately at info@aristocratsbowsnties.ca so that we can assist you in returning any damaged items.
A: Most items ordered before 2PM EST will be shipped the same business day, others will be shipped the next business day.
A: Absolutely, all credit card information is kept electronically secured and your address/email is never shared.
A: All our Ties, Bow Ties, and Pocket Squares have product labels on them. Generally, they should all be dry cleaned.
A: We can customize a Tie or Bow Tie However, there will be a minimum quantity requirement. Please contact us for additional details.
A: Customers can expect to see new designs every couple of months.
A: No, discount codes only apply to regular priced items.
A: No, discount codes can only be applied to a maximum qty of 3 of the same items.
If you have any other questions whether related to a specific product such as when a tie or bow tie will be re-stocked or a more general question, please feel free to contact us at info@aristocratsbowsnties.ca